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Data Security:

Vincent Bond ensures that your privacy is protected at all times. From the initial data collected through our website and the additional information you may provide when speaking to us, to the files and documents you may later send to us; all personnel at Vincent Bond are bound to keeping personal information confidential and only authorised staff have access to such data. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Information we collect from you:

We monitor IP addresses of the people who visit our site; this is to help with statistical analysis. No personal details are obtained in this process and your identity is not revealed in any way. We use cookies online to identify which of our website pages you are using - this helps us to improve the site and give you a abetter experience. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Initially we collect basic information from you, but if you give consent to be referred to an authorised debt solution provider we may request further supporting documentation specifically relevant to the solution you have chosen. The only data requested is that which is required for Vincent Bond to refer you to an authorised debt solution provider.

How we use your information:

The information we collect is only used for the purposes of the enquiry that you have made to us. It is used to provide a debt solution provider with the information they need to advise you. We may use this information to better improve our services and from time to time we may also use your information to contact you for market research purposes. This information is never used for any other purpose than that which you have requested initially or perhaps at a later date. If you no longer wish to receive information from Vincent Bond then contact us on info@vincentbond.com and we will remove your details from our files.

Accuracy of information:

Vincent Bond will keep the collected data securely once submitted, but is not responsible for keeping this information updated. Where your situation changes and you feel that the data held is no longer accurate and you are using or intend to use the services of Vincent Bond, it is your responsibility to inform Vincent Bond accordingly.

Third Party referral:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting unless you have told us that you do not wish this to happen. Vincent Bond Ltd is not involved in market research for third parties, nor do we pass information to third parties for their market research.

Important information

This website provides information only. Vincent Bond & Co does not provide debt advice. If you wish to apply for any of the debt solutions outlined in this website Vincent Bond will with your permission pass your details to a licenced debt solution provider. You will then be called by an advisor who will discuss your options in more detail. During this telephone call and subsequent communication, you will be dealing with a debt solutions partner and not Vincent Bond & Co Ltd. Fees may be charged by the debt solution provider if you enter a debt solution with them. Vincent Bond will not charge you a fee, but may receive a referral fee from the debt solution provider if you agree to use their services.

We take reasonable care to ensure that the information on this website accurate. However, the user of this website should not rely on the information or take its accuracy for granted. Vincent Bond & Co does not accept liability or responsibility for and gives no warranty as to the accuracy of the information on this website. The provision of the information on this website does not constitute debt advice or recommendation and Vincent Bond will not accept any liability for any action taken by a user relying on the information provided in the website. Use of the information in this website is at the users own risk. Your statutory rights are not effected by this disclaimer.

The Insolvency Service has issued a guide to dealing with creditors for those struggling with debt: In debt - dealing with your creditors.

To find out more about managing your money and getting free debt advice, visit Money Advice Service, an independent service set up to help people manage their money.